We offer round-the-clock technical support for websites based on the WordPress and WooCommerce CMS. We have completed over a thousand projects from scratch on WP and spent countless hours servicing our clients websites.
In 2022, websites based on WordPress accounted for 96.2% of all hacked websites worldwide. The main attack vector is outdated plugins and themes. Our company performs scheduled updates and also scans the site daily for vulnerabilities to always stay one step ahead of hackers.
If you update plugins and themes yourself, there will surely come a day when something breaks. Seeking emergency help at that moment results in a loss of time, which means potential customers, orders, and real money. Knowing the specifics of your site, we offer assistance in critical situations almost immediately.
There are nearly 60,000 free plugins, several thousand themes, and countless paid and custom plugins/themes available on the market. Therefore, each WordPress site is a unique case. It is impossible to professionally service a website without knowing its configuration, issues, and history. This is why ongoing cooperation is key.
Wondering how to start using our website maintenance services? It’s simple and convenient! Our subscription process is designed to provide you with full support and security for your WordPress-based site.
Here are the steps you need to take to join our satisfied clients:
Now that your website is in our hands, you can enjoy the security and comfort of having a trusted partner to care for your WordPress site. Our experienced team is ready to maintain your site, eliminate potential threats, and ensure the continuous availability of your online service.
Is the number of hours in the package not enough for you?
Add extra hours to your subscription so that you never run out.
Is the number of hours in the package not enough for you?
Add extra hours to your subscription so that you never run out.
Is the number of hours in the package not enough for you?
Add extra hours to your subscription so that you never run out.
Is the number of hours in the package not enough for you?
Add extra hours to your subscription so that you never run out.
Is the number of hours in the package not enough for you?
Add extra hours to your subscription so that you never run out.
Yes, we do take on one-time projects, but not in every case. When it comes to security-related issues, emergency assistance may not be sufficient. Regular updates are crucial for maintaining security. Nearly every day, we receive notifications from our software about new critical vulnerabilities in various plugins. The response time is key here, as failing to update a vulnerable plugin increases the risk of infecting the entire website, and sometimes even the entire server, with each passing day.
Yes, we do create complete websites, starting from a needs audit, UX/UI design, all the way to the final deployment on a server. However, on this site, we focus on website maintenance services. Therefore, we invite clients looking for a new website to visit our other brand: https://360px.agency/. There, you’ll find our portfolio in this area.
Yes, it is possible to order the service in a traditional way. Please send us an email at hello@360care.site, and we will prepare all the necessary documents to start the cooperation.
There is no uniform system of collaboration, as each of our clients has different needs and ways of working. However, a few main methods of task execution can be highlighted:
1. You can simply send us an email, which will be directed to our panel, and we will complete the task and reply within the same thread.
2. For clients with greater needs, we set up a Trello board where tasks are completed collaboratively.
3. Sometimes, a client already has a predetermined way of operating their organization and would like us to become part of their team. In such cases, we individually establish the entire workflow. The most common scenarios include working with JIRA, ASANA, NOZBE, REDMINE, TRELLO, MONDAY, or CLICKUP.
Unused “free” hours included in the base package price do not roll over to the next months. However, any additional hours that you have added to your package accumulate for up to 3 months.
The contract is by default entered into for an indefinite period, with a one full month notice period. Fixed-term contracts, if not terminated by the client by the contract’s end date, automatically convert into indefinite contracts.
